CUSTOMER SERVICE POLICIES

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SALES POLICIES
  1. Texas resident will add 7.75% sales Tax. 
  2. All sales are final. We do not accept returned merchandise except for those with factory defects which must be determined by our staff;
  3. No refund will be honored. Customers may exchange the merchandise purchased from us for good reasons (see our Exchange Policies below).
  4. Some times, the items  are out of stock, we might delay several days to ship the merchandise.
  5. The gross weight of package could be varied (best estimate).
  6. Prices, specifications and availability of products are subject to change without notice. We will contact you if pricing or availability effects your order.

PAYMENT POLICIES

  1. All payments should be made in cash , checks or credit cards.
  2. We use UPS ground service, and other common carriers. We attempt to minimize your freight cost. .
  3. UPS will not ship to P.O., APO and FPO Boxes.  Other alternate way will use US Post mail.

EXCHANGE POLICIES

  1. All returned merchandise must be completed within 15 days after the purchase.
  2. No exchange will be processed without original invoice.
  3. Returned merchandise will not be accepted without original packaging materials.

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